To our Woolino family,
During this strange time of great uncertainty, we want you to know that we stay committed to supporting you and your families. We recognize that we are all in some way affected by this new reality. Each of us is facing unique challenges at this time, but we are all in this together.
The health and safety of our employees, our customers, and their families is our top priority. We have transitioned to remote work, but our customer service team is still just a phone call or email away. Please stay connected and do not hesitate to contact us with any questions.
Our operations team is closely monitoring how this health crisis is impacting our shipping couriers. As this situation is constantly evolving, please keep in mind that shipping timeframes may be altered or delayed. If you have specific questions regarding your order, our customer service team will be glad to help.
We can be reached at firstname.lastname@example.org or 1-888-426-1020 between 9:00a - 5:00p EST, Monday through Friday.
Thank you for taking care of yourself and each other during this challenging time. All of us at Woolino are wishing you peace and good health.